Lyndsey DePalma: Working to Create a Space to Relax

Lyndsey DePalmaAlthough it’s hard to pinpoint the exact reason that Lyndsey Clutteur DePalma decided to open a tea shop, it could have been her great-grandmother Agnes, with her lifelong love of tea and appreciation for its medicinal benefits, who planted the seed.  Or it might have been DePalma’s own longing for a space for tea drinkers to relax in a world overrun by coffee shops. Or maybe it was the fact that she was turning 30 and did not relish the idea of a lifetime in human resources at a big four accounting firm.

DePalma majored in biology as an undergrad but realized about halfway through that while she did like biology, she couldn’t imagine herself working in a lab. After graduation, a friend helped her get a job at PricewaterhouseCoopers, where she started in an entry-level administrative role. She was soon moved to the human resources department and from there worked her way through the ranks to become an HR manager. She stayed for nearly eight years.

A few years into her job she decided to go back to school part-time to get her MBA. She didn’t have any particular goal in mind at the time; she just wanted to become more business savvy and thought the degree could be useful in her career. But as she pored over the business plans of so many others as part of her MBA classes, the idea slowly began to take root that perhaps she shouldn’t just be studying other people’s business plans but actually writing one of her own. She’d always had the idea in the back of her mind of opening a tea shop, so she decided that maybe, just as an exercise, she would write a business plan. “And that’s when it all kind of came together,” she says. (more…)